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Your container missed its ship. A real case shows what happens next

By FreightStow

The container can be ready, the customer can be waiting and the booking can exist. The cargo still may not leave on the planned ship.

A real dispute between Marine Transport Logistics and CMA CGM shows how a paperwork change can turn into a missed sailing and a much longer argument.

The deadline moved before the ship did

In its 18 December 2024 initial decision in FMC Docket 22-23, the administrative law judge described a 2021 shipment whose documentation deadline changed from 10 August to 9 August, about 12 hours before the revised deadline. The carrier updated its website but gave the shipper no other notice. The shipper submitted on 10 August, believing it was on time, and the shipment was rolled.

The judge found the last-minute change without direct notice unreasonable. That finding did not mean the shipper won the overall case: the initial decision dismissed the complaint, and the Commission later affirmed it.

These are findings and the recorded outcome of one dispute, not a rule that every missed sailing creates a valid claim.

“Rolled” means a changed transport plan

For an example of how a carrier describes the term, Maersk's Spot explanation says cargo selected as Rollable can move to a later sailing, including at a transshipment port. That is a particular booking product, not the contract for the CMA CGM dispute above.

The everyday consequence is simpler than the contract language: the buyer's original delivery plan may no longer fit the shipment's plan.

Replace the whole plan, not just one date

In a hypothetical weekly service, missing one departure could put a shipment on the following week's vessel. That would be a seven-day gap between departures if the next sailing operates and the cargo gets space. It is not a promise that every roll adds exactly seven days.

A connection can change too. An arrival estimate, a warehouse appointment and a customer's stock plan may all need revisiting. The new vessel name is useful, but it is only part of the update.

Ask the forwarder or carrier for the reason, replacement vessel and voyage, loading confirmation and revised arrival estimate. Mark an estimate as an estimate until the relevant event is confirmed.

Keep the version of the deadline you relied on

The documented case makes the recordkeeping point unusually clear. Save booking confirmations, the supplied cutoffs and later amendments with their dates. If a deadline changes, a screenshot or saved notice can show what was communicated when.

Keep any related charges and correspondence together as well. Whether a charge can be disputed or compensation is available depends on the facts, terms and applicable rules. A carrier error, a missed cutoff and a voluntarily flexible booking are different situations to investigate.

The FMC volume contains the initial decision at printed pages 753–790; the discussion of the rolled shipments appears at pages 784–785. Sources were checked on 28 October 2026. This article explains the documented sequence and a planning example, not individualized legal advice.