FreightStow
[01]Shipper's Letter of Instruction

Shipper's Letter of Instruction Generator

A shipper's letter of instruction tells your freight forwarder what to do. It is not a customs document and no authority reads it — but the forwarder will use it to book the vessel, raise the bill of lading and file the export declaration, so an error here propagates into documents that are read by authorities, and by then it costs money to correct.

[02]The actual document
SHIPPER'S LETTER OF INSTRUCTION
SLI No.
Date
PO Reference
Shipper / Exporter
Consignee
Freight Forwarder
Notify Party
Method of Dispatch
Port of Loading
Port of Discharge
Place of Receipt
Final Destination
Incoterms
Invoice No.
Country of Origin
Date of Departure
Item #DescriptionHS CodeQtyUnitPkgsPkg TypeGross Wt (KG)Vol (CBM)
Totals
Total Packages:130
Total Gross Weight (KG):5,145
Total Volume (CBM):11.4
Special Instructions
Authority to act

The undersigned authorises to act as forwarding agent for export control and customs purposes, to prepare and file any export declaration required, and to sign any document relating to this consignment on our behalf. We certify that the particulars given above are true and complete.

Signature of declarant
Same trade, next document

Your entries are kept as you move between documents — the parties, ports, container and line items carry across.

[03]About this document

Instructions to your forwarder, not a declaration to customs

The SLI is an internal instruction between shipper and forwarder. It authorises them to act on your behalf and tells them how. That authority is the point: without it, a forwarder filing an export declaration in your name is exposed, which is why most will not move without one. It commonly doubles as the power of attorney for that specific shipment.

What the forwarder actually needs from you

The parties, the routing, the Incoterm, the commodity with its HS code, gross and net weights, dimensions, the number of packages, and who pays the freight. Say explicitly which bill of lading you want — original or express release, and to whose order — because that decides whether the consignee can collect the goods without producing paper. Ambiguity here is the usual cause of cargo sitting at destination.

The errors are yours, not the forwarder's

A forwarder transcribes what you give them. If the HS code is wrong, the declaration is wrong and the penalty is the exporter's. If the weight is understated, the container may be refused under the VGM rules. Check the SLI against the commercial invoice and packing list before sending it — the three should agree on quantities, weights and description, and it is far cheaper to reconcile them now than after filing.

Want a blank one to complete by hand? Download the shipper's letter of instruction template →

[04]Who uses this

Exporters

Issue the invoice, packing list and origin paperwork for a shipment in one sitting, without re-keying the consignee address four times.

Freight forwarders

Produce a clean set of documents for a client who sent you a spreadsheet, and hand back PDFs that a customs broker will accept.

Customs brokers

Rebuild a missing or unusable document from the particulars you already hold, without waiting on the shipper's software licence.

[05]How this compares

One shipment in, every document out

FreightStowTypical alternative
Enter the shipment once, every document fills inYesRe-key per document
Document types33Varies
Statutory forms (CMR, ISF, USMCA origin)IncludedOften missing
Add, rename or remove line-item columnsYesFixed templates
PDF built in your browserYesUpload, then download
Works before you create an accountYesUsually not

The right-hand column describes the general pattern in this category, not one named vendor. Features and plans change — check any provider’s current terms before deciding.

[06]All 33 export documents

Commercial documents · 12

Declarations & instructions · 10

Statutory & customs forms · 11

[07]Questions
+Is a shipper's letter of instruction legally required?

Not by customs, but most freight forwarders require one before they will act, because it is their authority to file and book on your behalf. In practice it is mandatory even though no regulation names it.

+What is the difference between an SLI and a bill of lading?

The SLI is your instruction to the forwarder before anything moves. The bill of lading is issued by the carrier afterwards and is a receipt, a contract of carriage and often a document of title. One tells someone what to do; the other records what was done.

+Who signs the shipper's letter of instruction?

The exporter, or someone authorised to act for them. Where the SLI also serves as power of attorney, the signatory needs actual authority to bind the company, since they are authorising customs filings in its name.

+What is express release and should I ask for it?

Express release means no original bill of lading is printed, so the named consignee can collect on identification alone. It is faster and removes the risk of couriering originals, and it suits shipments between related companies or on open account. Do not use it where you need payment before the goods are released, because you have given up the control that holding the originals provides.

+Does the SLI need to match the commercial invoice?

Yes. The forwarder builds the export declaration and the bill of lading from it, and those are checked against the invoice and packing list at destination. Descriptions, quantities and weights that disagree across the set are one of the most common causes of a shipment being held.

Judge it by the document, not the feature list.

The generator on this page is the product, prefilled and editable. Fill it in and download the finished PDF — then decide.

Create a shipper's letter of instruction