Letter of Indemnity (LOI)

A promise to cover a carrier's loss for doing something its rules do not normally allow.

It is most often used to release cargo when the originals are lost, or to switch a bill of lading. The carrier usually insists on its own wording.

For lost originals, a bank usually has to countersign the LOI. The guarantee is commonly for 100% to 200% of the cargo value and lasts around six years, which is the time limit for a claim. Getting that bank guarantee is the slow and expensive part, not the carrier's paperwork.

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