[01]Credit Note

Credit Note Generator

A credit note reduces or cancels an invoice that has already been issued. It exists because invoices should not be deleted or edited after they have gone out. The correction has to be visible as its own document, so that both sides and both tax authorities can see what changed and why.

[02]The actual document

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CREDIT NOTE
Credit Note No.
Date
Against Invoice No.
Currency
Reason Ref.
Payment Terms
Issued By
Credited To
Item #DescriptionQtyUnitUnit Price (USD)Amount (USD)
Totals
Subtotal:USD 31,100.00
Total Credited:USD 31,100.00
Reason for Credit
Signed on behalf of the exporter
Generated with FreightStow — freightstow.comChange this footer →
[03]About this document

Correct with a credit note, never by amending the invoice

Once an invoice is issued it forms part of a numbered sequence that tax authorities expect to be complete and unaltered. Change the original and the buyer holds a different document from the seller. That is exactly what an audit looks for. Issuing a credit note that references the original invoice number keeps both records intact and shows the adjustment as a deliberate act.

Say what it is for

Short shipment, damaged goods, agreed discount and returned stock have different consequences for tax and for stock records. A credit note that states only an amount forces the buyer to guess how to post it. Naming the reason and referencing the original invoice line makes it possible to reconcile, which is what determines whether the buyer processes it or queries it.

Tax follows the correction

Where the original invoice charged tax, the credit note normally reverses the proportionate amount, and both parties adjust their returns for the period in which it was issued. This is why the date and the tax breakdown on a credit note matter as much as on the invoice. The correction has to land in an accounting period, and both sides need it to be the same one.

Want a blank one, in Excel or Word? Download the credit note template →

Not sure what goes in a box? How to fill out a credit note, field by field →

[04]Who uses this

Exporters

Make the invoice, packing list and certificate of origin for a shipment in one go, without typing the consignee's address four times.

Freight forwarders

Turn a client's spreadsheet into a clean set of documents that a customs broker will accept.

Customs brokers

Rebuild a missing or unusable document from the details you already have.

[05]How this compares

One shipment in, every document out

FreightStowTypical alternative
Enter the details once for every documentYesRetype for each document
Document types33Varies
Statutory forms (CMR, ISF, USMCA origin)IncludedOften missing
Add, rename or remove line-item columnsYesFixed templates
Download formatsPDF, Excel, WordPDF only
Try it without an accountYesUsually not

The right-hand column describes the general pattern in this category, not one named vendor. Features and plans change — check any provider’s current terms before deciding.

[06]All 33 export documents

Commercial documents · 12

Declarations & instructions · 10

Statutory & customs forms · 11

[07]Questions
+What is the difference between a credit note and a refund?

A credit note is a document reducing what is owed. A refund is money moving back. A credit note is often settled by offsetting the next invoice rather than by paying anything, which is why the two are not interchangeable.

+Can I cancel an invoice by issuing a credit note for the full amount?

Yes, and that is the normal way to cancel an invoice that has already been sent. Reference the original invoice number so the pair can be matched, and keep both in your records.

+Does a credit note need its own number?

Yes, from its own sequence, and it should reference the invoice it corrects. Reusing the invoice number or leaving it unnumbered makes the correction impossible to trace.

+Who issues the credit note, the buyer or the seller?

The seller, because it corrects the seller's own invoice. A buyer wanting an adjustment requests one. They cannot issue it themselves. Some trades use a buyer-issued debit note to make that request formally.

Try it with a real shipment.

The generator on this page is the real product. Fill it in, download the PDF, and see if it is what you need.

Create a credit note